FAQs

A commercial agreement grants you the legal right to use our 3D designs to create and sell products. It outlines the terms, conditions, and any restrictions on how you can use the design commercially.

The duration of the agreement is specified in the terms. It may be perpetual or for a fixed term, depending on the specific agreement you purchase.

The extent to which you can modify designs is outlined in your specific agreement. Generally, minor modifications for manufacturing purposes are allowed, but significant changes may be restricted.

After completing your purchase, you’ll receive an email with a link to download your agreement document. This typically happens within a few minutes of your purchase.

Yes, you can download the agreement document multiple times within the specified access period.

First, check your spam folder. If you still can’t find it, please contact our support team, and we’ll resend the download link.

Specific restrictions, if any, will be outlined in your agreement. Generally, you can sell on most platforms and in physical stores, but always refer to your specific agreement for details.

This depends on the terms of your specific agreement. Some agreements may require attribution, while others may not.

Typically, our commercial agreements are non-transferable. However, please refer to your specific agreement or contact us for clarification.

The file formats provided are specified in the product description. Typically, we provide STL files for 3D printing, but other formats may be available depending on the design.

Our support team is here to help. Contact us with a description of the issue, and we’ll work to resolve it promptly.

Our refund policy for commercial agreements is outlined in our terms of service. Generally, due to the nature of digital products, refunds are considered on a case-by-case basis.